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User Guides and Customer Tutorials


User guides and video tutorials that will help to learn more about the International gift delivery service, country selection, order placement, international payment methods, 24×7 customer service, and more.

 

How to select a delivery country on the Gift Baskets Overseas website
Ordering process with GiftBasketsOverseas.com
Product page tutorial for GiftBasketsOverseas.com
How to complete a gift delivery form on Gift Baskets Overseas
My account
Greeting card
Delivery date and GiftyLink
Sign in/register page
Payment page — credit/debit card payment
Payment page
How to track orders from our website
Why we can’t deliver to P.O. boxes

How to Complete our Corporate Bulk Order Form

 

 

 

 
How to Select a Delivery Country on the Gift Baskets Overseas Website

 
Learn about the importance of selecting the country of delivery early on to view the appropriate delivery options and gifts from our international gift basket catalog.

 

 
Ordering Process with GiftBasketsOverseas.com

 
A tutorial with all the steps involved in placing an international gift order on the GiftBasketsOverseas.com website.

 

 
Product Page Tutorial for GiftBasketsOverseas.com

 
Learn about various options on the product page, including date selection, international delivery address fields, GiftyLink, express checkout, and more.

 

 
How to Complete a Gift Delivery Form on Gift Baskets Overseas

 
A quick tutorial that covers tips on completing an international delivery order form while ordering on the GiftBasketsOverseas.com website.

 

 
My Account

 
This video provides information about the MyAccount features and benefits for the customers of GiftBasketsOverseas.com.

 

 
Greeting Card

 
This video explains the steps to add a custom greeting card to the gift: custom-made by the sender, or chosen from our greeting card library.

 

 
Delivery Date and GiftyLink

 
This video describes the GiftyLink feature that helps our customers surprise recipients even if the gifts cannot arrive on time.

 

 
Sign In/Register page

 
Learn about the way our clients can sign in or register, or proceed with a guest checkout bypassing website registration.

 

 
Payment Page — Credit/Debit Card payment:

 
Learn how the GiftBasketsOverseas.com customers can pay with credit and debit cards, including Visa, MasterCard, American Express, Discover, Diners’ Club, JCB, Union Pay, ELO, and others.

 

 
Payment Page

 
This video describes alternate payment methods GiftBasketsOverseas.com accepts in addition to credit and debit cards. Consider PayPal, Venmo, wire transfer, ApplePay, and many offline and local payment methods.

 

 
How to Track Orders from Our Website

 
Learn how to track your single and bulk orders on our website and gain insight into what each order status means.

 

 
Why We Can’t Deliver to P.O. Boxes

 
Learn about the challenges of P.O. box delivery and where we are able to make exceptions and why.

 

How to Complete our Corporate Bulk Order Form

Our bulk order form is specially designed to optimize processing and delivery time. Please remember the following tips to fill out the form completely. These are about the most commonly asked about fields.

You can now download our Bulk Order form or use a Google spreadsheet to complete it online. Either way, the information you fill out and how you fill it out remains the same. Please watch this short video for a walkthrough on how to fill out our order form:

 
 
 

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